Introduction
This Privacy Policy explains how Digioweb (“Digioweb”, “we”, “us” or “our”) collects, uses and protects personal information when you visit our website or contact us about our services. By using this website, you acknowledge the practices described in this policy.
If you have any questions, please contact us at support@digioweb.com.
Information We Collect
We aim to collect only the information we need. Depending on how you interact with us, this may include:
- Information you provide: such as your name, email address, phone number, company name, the service you are interested in, your estimated budget and any project details you share with us through our contact form or by email.
- Technical information: such as your IP address, browser type, device information, pages visited and the date and time of your visit. This information may be collected automatically by our hosting provider or by third-party services used on this website.
- Communications: the content of emails and other messages you send to us.
How We Use Information
We use the information we collect to:
- respond to your enquiries and provide information about our services;
- prepare proposals and deliver services you have requested;
- communicate with you about an ongoing project or support request;
- operate, maintain, secure and improve our website;
- comply with legal obligations and protect our legitimate business interests.
We do not sell your personal information.
Contact Form Information
When you submit our contact form, the information you provide is used solely to respond to your enquiry and to discuss your project. Depending on how the website is configured, your submission is either sent through your own email application to support@digioweb.com, or processed by a third-party form-handling service that delivers it to us by email.
Please do not include sensitive personal information (such as financial, health or identification details) in the contact form.
Cookies and Tracking Technologies
Cookies are small text files stored on your device. This website is designed to work without requiring non-essential cookies. Our hosting provider and third-party services used on the website may use cookies or similar technologies for essential functions such as security and performance.
If we introduce analytics, advertising or other non-essential tracking technologies in the future, we will update this policy and, where required by applicable law, request your consent before using them.
You can control and delete cookies through your browser settings. Blocking some cookies may affect how parts of the website function.
Third-Party Services
We use trusted third-party services to operate this website and our business. These may include:
- Web fonts: this website loads fonts from Google Fonts. When your browser requests these fonts, Google receives technical information such as your IP address. See Google’s privacy policy for details.
- Hosting: our hosting provider processes technical information, including server logs, to deliver and secure the website.
- Email and form processing: providers we use to receive and manage enquiries.
These providers process information according to their own privacy policies. We encourage you to review them. Our website may also contain links to external websites; we are not responsible for the privacy practices of those websites.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep personal information only for as long as necessary for the purposes described in this policy — for example, to respond to your enquiry, deliver a project, maintain business records or meet legal obligations. When information is no longer needed, we delete it or anonymize it.
Your Rights
Depending on where you live, you may have rights regarding your personal information, which can include the right to:
- request access to the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your personal information;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent.
To make a request, email us at support@digioweb.com. We may need to verify your identity before responding. You may also have the right to lodge a complaint with your local data protection authority.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The “Last updated” date at the top of this page shows when it was last revised. We encourage you to review this policy periodically.
Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Digioweb
Email: support@digioweb.com